Texas Star Tire & Auto Repair - Waco, Texas

Cortney Alzubi

Was a little skeptical of trying new places after the shop I’ve used for years closed down. They quoted me the BEST price in the area for the Job I needed done. They confirmed the problem in under a hour, ordered the parts and got them put on just as fast! The front office lady is also very nice. My AC is working again and I am an happy customer. Affordable repairs and fast service. Would definitely recommend ?

Cris Castro

They are great! They let me know that getting an alignment on my truck will be useless unless I fix ball joints and tie rods first. ... better than Jessie bits! Thanks you texas, star, for being honest. 🙂

Tamera Pihl

My daughter had a large screw lodged in her tire. They were able to get her in right away and fixed the tire free of charge. Everyone was friendly and customer service oriented. I appreciate them!!

Joshua Rodriguez

Trash, paid more than 2k on some work on my Tahoe, got it back in same terrible running condition, trusted their work and information on what was wrong, sold it for less than 2k to a guy who fixed it easily, when I was told it needed a whole new engine. Would never go BK to this place

Kelly Washam

These are trustworthy and skilled people. You will not be taken advantage of here. They truly care for whatever brings you in, and go beyond the extra mile to solve problems and even follow up to make sure an issue is resolved. We trust them and they have been so kind.

Quentina Vea

I took my car in for a clutch replacement. It took 2 and a half weeks to get the car back after being told “it should be fast since it’s a 6 hour job”. It was about $2,300. When I picked up the car it seemed great. I drove it home ready to take to work on Monday. I got about 35 miles away before the clutch started slipping in 5th gear. Out of fear of trying to get it back while driving, I had it towed back to the shop (another $400). I called to explain the issue and they seemed kind and willing to look at the problem.

After another week of not hearing back I called to get an update and they said it was the new bearing. Since the work was still under warranty, they ordered a new kit but said they forgot to also replace the shift fork. So they needed to add that onto the total. Another $105. They couldn’t give a timeframe because they had to wait for parts to get to the shop. The car was there for another 2 1/2 weeks. I was unable to pick up the car during store hours so I told them I would pick it up on the weekend. When I arrived to pick the car up, it wasn’t even on their lot. It was next door in the Dairy Queen parking lot. When I went to start the car it would reverse. I tried other gears and it would shift into any gear. When I looked down at the pedal, the clutch pedal was down to the ground and not coming back up.

I left the car and called back on Monday to explain the issue. He said he’ll look at the car and let me know. I called back a few days later to get an update because no one had called to let me know what was going on. He said it must be the master cylinder but and said he would replace that at no cost to me. At this point they have had my car for almost a month and a half. The 3rd and final time the car was picked up, the clutch was slipping in 4th and 5th gear so I again had to have it towed to my brother house. Another $550.

This is A car that I drove from California to Texas just a month before. I had the car tuned up before I left California and my original mechanic said it would make the drive but make sure I get the clutch replaced once I got to Texas. As I was told by my trusted mechanic that I used for 3 years, it made the drive with no problems. I was able to replace the clutch myself with a new kit that I paid for and now the car runs smooth and I haven’t had any problems. I didn’t notice the bearing was still broken, or maybe broke AGAIN, but also a few other things that were not correctly installed.

So after $3,505, I asked for a refund of the $2.405 that I gave them to fix my car and I was denied.

I would NOT recommend this place.

gwen lee

Exceptional service! Mike was incredibly helpful in diagnosing the issues I was having with my car. Unfortunately my car was beyond repair. Mike gave a recommendation to a reputable salvage yard that could buy my car and haul it off. He offered to call on my behalf so I took him up on his offer. He went the extra mile to help me and I appreciate that.
We have taken a couple of our other
vehicles to Texas Star and have been very pleased.

verneta horne

BEST SHOP IN TOWN !!!!
If you are looking for amazing care all away around this is ur shop ! Frist off customer service to the work any of my cars including have been phenomenal . They are Extremely welcoming and diligent . My car drives smooth as well and driving tremendously better then before thank you for your continuous communication and care for me and my vehicle . You guys will be my forever car shop !! Your service is the best in the world ! Never felt so comfortable price is right and most definitely service is too . If you are looking for a reliable trustworthy caring shop this is the place to be best in town and best in Texas you won't be disappointed ! Both MIKES are amazing quality of care can’t be beat !! They know there stuff