Shane's At Your Door Auto - Ladysmith, British Columbia

Ceilidh B.

To say Shane is the absolute best would be an understatement! My sister and I were on a little excursion for the day from Victoria headed up to Mount Washington. We have an old Volvo station wagon, and while she’s usually the most sturdy girl in the world, we occasionally run into the odd problem. We pulled off to fill up around Ladysmith and noticed a leak while doing a quick inspection before we continued the drive. Not feeling great about it we googled the closest mechanic shop in the area and Shane’s place came up. We dropped in completely unannounced hoping there would be an easy fix so we could continue on with our day. Shane immediately went above and beyond helping us figure out what was up with the old girl. We waited inside the shop having a blast playing on the pinball machines he’s collected (so cool) while he called around for parts to see if it was feasible to have it fixed that day. Not only did he fit us in for the repair, he also offered us a car for the day so we could continue on up to the mountain and not lose the day we were so stoked on having. His lovely daughter kept in touch throughout the day to let us know how things were going, and even encouraged us to get our laps in and not rush back. Shane turned what could have been a bummer of a day right around for us. He and his team are phenomenal, the work they did was great, and we 1000% recommend them if you’re in the area (or passing through!) Thank you so much for everything, guys! You’re amazing!

islandgirl P.

Not knowing exactly what was wrong with my car...alternator or battery...I called the local mechanic in Chemainus to see about getting a test done to determine what was wrong. They told me the soonest they could get me in to do the 10 minute test was in a week! So I called Shane's At Your Door Auto. They told me to bring it in that day. Shane took 5 minutes to determine my issue was the alternator. Left the car overnight. The next day, the alternator had been rebuilt and installed and the car was ready to be picked up. AMAZING AMAZING SERVICE! And I have to say, Jade (Shane's daughter) is probably the best customer service person I have ever met. She handles the front desk, looking after everyone and keeping things organized. She gave me a ride home when I didn't have anyone to help me out. She's so nice and kind. I wouldn't think of taking my car any other place!

Abdelrahman E. A.

There are 2 types of mechanics in this world one's that will suck you dry and take every penny you got and others that are honest and genuine. Shane is one of the really good mechanics on the island! I trust he did a great job with our car. They really love what they do that's why I feel in good hands when I visit this place ! Highly recommend them!

Glenda J.

GREAT SERVICE. My engine light came on and Shane fit me in right away. VERY friendly, very reasonable prices. If I could give a 10 star I would. I was in and out in 5 minutes.

Cathy F.

Shane's was recommended on FB as I had received a stunning quote from Midas for fixing my brakes. They claimed my car was unroadworthy.

I took it to Shane's and they even gave me a loaner car for the day. They checked my car over and gave me a quote that was a quarter of what Midas quoted.

They are a wonderful company to deal with, fair and fast. Jade was so helpful and kind.

I would recommend them to anyone and everyone needing work on their vehicle.

Jasleen S.

Shane went out of his way to fix my car and to get it back running. The charge was reasonable and I feel like he tries his best to build a good rapport with his customers.

Jane Z.

I wholeheartedly recommend Shane’s at Your Door. I hit a pothole on Hwy 1 on Christmas Day and didn’t have a local mechanic. The rattle and metal again metal noise coming from the back of my car was definitely concerning. I found Shane thru the Ladysmith Facebook group and messaged at about 1 pm last Friday. He said he’d take a look so I dropped my car off at his garage and his daughter brought me home. He and two mechanics stayed late on Friday night during the holidays to replace both rear shocks and his daughter returned to pick me up. Fantastic service, friendly and reasonable rates. Thanks Shane! I will be back!

kylie P.

Taking our recently purchased used 2012 Dodge Journey to Shane’s was one of the best decisions we have made on our trip to Canada. The team at Shane’s are professional, meticulous and most importantly really genuine. Highly recommend Shane’s for every mechanical need and a must if you’re a travelling tourist . Thanks guys Kylie & Rob 🇦🇺