PREMIUM CARE AUTO CENTRE - St. Catharines, Ontario

sm H.

Just wanted to give a shout-out to their awesome customer service! I spoke with Alicia on the phone and she was super helpful, understanding, and friendly. Colin, who is highly qualified, was also great and got everything done quickly. Plus, the price was really good and everything was explained to me clearly and in depth, which is always a bonus! Definitely recommend checking them out for all of your vehicle service related needs!!! Thanks again!!!

Lin

I can honestly say that this shop is awesome and they take such great care of you. The owner Alicia is extremely friendly and accommodating, very trustworthy. As well as the shop foreman Collin and all the techs that work here, they all work so hard and do a great job, very thorough. Everyone is very knowledgeable and will gladly answer any questions you may have. They are also affordable and give a fair price on work and parts. This is my go to shop!!

M. H. Y.

First of all, Alicia and I discussed the timing of the maintenance of my vehicle and what it needed in terms of a preliminary assessment and simply what it needed. Alicia really demonstrated excellent communication. And she made everything easy. They then took my car for a series of maintenance and did a great job. They were very easy and fast to work with. They were very honest and transparent. They are very detailed and precise in their work. I had a great experience from start to finish. I will definitely choose them again next time.

Brandan M.

To start with I don't give 5 stars often but each one was more than earned due to the Amazing service, good staff who are not only friendly and caring but very knowledgeable, combined with fair and honest pricing. I recently picked up an old truck a short time after my transmission had issues so I called around and decided to try Premium out they were right on it sourced the parts needed found them with warranty which is not an easy task given the age of the truck, installed the parts and relearned my computer it was a good experience throughout the whole process. Then a few weeks ago I had separate issues. The foreman/ lead mechanic Colin walked me through diagnosing some things it could be while I waited for an opening in the shops schedule. He was able to squeeze me in sooner than expected so I got the truck over there and a few hours later it was diagnosed, a few hours after that the part needed was at the shop and installed. In less than half a day he had it diagnosed and fixed just like that. Hands down the most decent and down to earth mechanic I've dealt with in years. Not only has this shop gained me as a client but they have earned my respect.

To sum it all up if your having some issues and worried about finding a decent mechanic who will not give you the run around, then Premium is exactly as the name states, you should give them a call

Jenna M.

I recently had the pleasure of visiting this auto shop that came highly recommended, and I must say, the experience was great! Colin, who worked on my SUV, displayed exceptional skill and professionalism. He kept me well-informed throughout the process, sharing relevant updates and insights that were both enlightening and reassuring.

The face of the company, Alicia, greeted me with warmth and kindness. Her friendly, and happy demeanor made the entire experience seamless, from arrival to payment and departure. This was my first visit, but given the genuine and welcoming service, It won't be my last.

I wholeheartedly recommend this shop for anyone seeking trustworthy and outstanding service!!

Tom W.

Premium Care is a great shop, where I take my vehicles regularly. Alicia is so friendly and helpful, and my mechanic, Collin, is simply the best mechanic. He nails it! I highly recommend Premium Care for your automotive needs!

Dejaunnique L.

I would like to say the premium team really did make me happy dealing with my car. They got a lot done with my car that I didn’t know about, but they made me feel so much better and relaxed. I really appreciate them for all their hard work and dedication. If you need any help or assistance with the car please go to premium care auto!! I really appreciate you guys for helping me out.

Collin R.

Awesome Experience! Best mechanic shop in St. Catharines!