Popular Auto | Repair & Services - Owen Sound, Ontario

Carlos L.

Changed Wheel bearing and Hub Assembly with sensor -Front and right front OEM Axle.
I live in Montreal. I went to do a course in Owen Sound and in the last day of my course I had an emergency. I was unable to move my car in Georgian College's parking lot. I called Popular Auto Inc and Sajeev was so nice right from start. He was nice enough to contact the towing company to take it to his Shop and knowing that my plan was to go back to Montreal soon he fixed my car that same day, even though he closes the shop at 5 pm. I thought the problem was the transmission; luckily Sajeev told what was the real problem and I liked very much his honesty; because if the problem had been the transmission that would had been very expensive. I definitely recommend his shop 100%.

J'habite à Montréal. Je suis allé faire un cours à Owen Sound et le dernier jour de mon cours, j'ai eu une urgence. Je n'ai pas pu déplacer ma voiture dans le stationnement du Georgian College. J'ai appelé Popular Auto Inc et Sajeev était si gentil dès le début. Il a eu la gentillesse de contacter la compagnie de remorquage pour l'amener à son garage et sachant que mon plan était de retourner à Montréal bientôt il a réparé ma voiture le jour même, même s'il ferme à 17h. Je pensais que le problème était la transmission; heureusement Sajeev a dit quel était le vrai problème et j'ai beaucoup aimé son honnêteté; car si le problème avait été la transmission cela aurait coûté très cher. Je recommande vraiment son garage à 100%.

Isabella

Sajeev is a very nice guy & was very helpful!!

Although, it took the shop over 2 weeks to safety my vehicle and to replace the brakes, rear shocks & muffler, which I didn’t mind waiting. I just wish there was more clear communication that it would take a week or two and that they were backed up, instead of saying it would be done the next day and then pushing it back.

My brother in law whom is a mechanic just looked at my vehicle after being serviced & he noticed that the muffler was just clamped on. His shop only does that if there’s no room underneath to get in there to weld it on…there’s an abundance of space under there. He also noticed that I was charged 2.5 hours for the muffler, when they didn’t even weld it on, he says he could’ve clamped it in 15 minutes.

While I appreciate the shops attentiveness, I was charged an additional $85 for an oil change that I wasn’t asked about, when my oil was recently changed within the last 1,000km.

Overall Sajeevs customer service did make the experience feel like I had my car in good hands, just a bit confused at certain aspects of the service.

het P.

I had a fantastic experience at popular auto. The owner took the time to have a genuine conversation with me during engine and transmission oil change. It’s rare to find such personal attention at a shop. The service was professional, and the friendly atmosphere made all the difference. I highly recommend this place for anyone looking for reliable and personable auto service!"

Ralph

Had great and quick service for my car. Personnel are always willing to do what it takes to great the repairs done as soon as possible. Would recommend ro anyone The owner and staff are a pleasure to do business with. Great garage

sandeep K.

I had great experience with Mr. Sajeev when I brought in my car for tire change. He is experienced and professional. The serivce was quick, efficient and professional.

Natika M.

I’ve trusted this team with my vehicles for years now in a variety of situations and have never been disappointed! They are efficient, honest and friendly. Will always be the first shop I recommend to friends and family

Boom B.

I was brought in right away for an oil change and had my brakes and suspension inspected for free which I think is nice. New ball joint and my car is safe for the road. Thanks popular auto

Charlie T.

Sajeev’s service is always top notch. Such a nice guy and very trustworthy. I recommend popular auto to everyone, they have only good intentions!