Peninsula Ford Parts - Owen Sound, Ontario

Kyle B.

We had an amazing experience at your dealership.

All of your dealerships staff was extremely polite and helpful when ever we were there. It was clean and comfortable, simple things like clean washrooms and free coffee are nice touches. We loved the customer experiences that were provided by Kelly (sales) Jennifer (financing), and Jacob (parts). Anytime we spoke or had questions, it felt like we were the only customer they had at that time. We always had their complete attention.

Kelly went above and beyond to make himself available for follow-up questions and concerns with our purchase. We have not experienced that type of open communication in purchasing a vehicle before, it was great. We are (unfortunately for Kelly) very detail oriented and fussy customers. However, we never once felt he was frustrated or annoyed with us. We work hard for our money and we want to spend it properly. We truly feel he helped us achieve that, A+.

Jennifer was patient and knowledgeable when we had questions about our the financing. We are very particular fiscally and she was able to satisfy each concern we had quickly. To top it all off she even got us a better interest rate without us asking. That truly shows she had our interests on her mind.

Jacob was great to work with. When we came to obstacles with customization completion he was quick to suggest solutions.

As a final touch on a Saturday pickup - the manager Corey Feenstra had a meet and greet with us to ensure all went well. A great experience and we will make another purchase in the future.

Liz U.

My friend purchased a vehicle from Richard last month. Her experience was great right from her 1st test drive to the staff that helped finish the paperwork. Great job to all!

Eddie

the staff booked my appointment in the morning for later that same day to find out what was causing my 2020 f250 to kill batteries which they did find the problem and ordered the part in which it's covered under warranty so just waiting for the part to arrive and truck will be at 100 percent again

Sheila R.

Always have good advice and are willing to go the extra mile to get what you need.

Richard R.

Dropping off a vehicle for customer.

Michel D.

Great service.

Paul P.

Fast friendly

Don K.