German Vehicles Service, Inc. - Hollywood, Florida

Daniel Legault

Super service. Nous des québécois et le bearing de roue était sur le bord de saisir . On a été chez audi miami il nois chargeait 1300 us . Ils nous ont fait la job pour 700 . Eddy est vraiment vraiment sympathique. On a été le voir et on avait un rendez -vous le lendemain. Ih00 am on était là pis 13h00 il nous appelait pour nous que le char était prêt.
Merci

Johanne Potvin

Tres bon service. Personnel gentil et professionnel.

Derrick Laukaitis

I had a problem with my 2014 Mercedes Sprinter that left it (nearly) immobile. I worked directly with the owner who happened to be at the front desk when I arrived. The shop was extremely busy which I take as a testament to their reputation. They knew exactly what needed to be done and made time for me immediately, in spite of their full schedule. Their staff was busy working on several beautiful Porsche, BMW, and Mercedes vehicles and I knew i had come to the right place. Thank you Luis! You solved my Sprinter's issues in far less time than I expected and with more expertise than the dealership!

Roman Machavariane

Luis and his staff at German Vehicle Service was amazing! I had an 2024 Audi that we transported from Alabama to South Florida and during the transport the car completely died and was stuck inside the trailer. We went to the Audi dealership for help thinking that would be the best place to get assistance and the Audi dealership basically told us to get the car out then they could do something. After multiple tow company attempts that failed I called Luis and he said come by and we’ll take care of it. We showed up and Luis go to work right away. Even with a brand new car that doesn’t have to much information online, he was knowledgeable and got to work right away. Luis and his staff got the car out amazingly! Went above and beyond to help me during this stressful time and did it with a smile. I would highly recommend German Vehicle Service and will send all business to them in the future! Thank you!

Melissa Castillo

Luis and his team took great care of my me. Identified many issues other mechanics missed and completed repairs quickly and efficiently. True HONEST Professionals... will be returning for all future needs for my vehicle!

jess schiavone

brought my car in to get serviced and they were amazing and profession. Luis was very helpful and informative, kept me in the loop the whole time regarding my services!
Will be back!

Gleb Sharadze

Great service, very straight forward. Luis is very easy to communicate with and has very fair prices. All 3 of my older German cars are serviced here and will be for life now!!! Thank you guys!!!!

Michael Marquis

Beware that we are not mechanics and can only make this review with the information we are given! With that being said, we are a rental car agency for Jaguars and we brought a 2018 Jaguar E-Pace to German Vehicle Services when the a/c stopped working in the vehicle.

When the issue began, we took the vehicle to our collision center (we did not have a mechanic at the time as our other vehicles are under warranty). The collision center diagnosed the vehicle and stated that they could change the a/c compressor with used parts for $1200 but encouraged us to find an a/c specialist to be 100% sure that the job was done correctly. We found German Car Services and brought the vehicle in for the service. When we arrived there was already a person losing their mind in the lobby screaming that the owner was a thief and that they already paid over $4000 for their vehicle and were being asked for another $3500 to finish the work.

When they wrote up our paperwork to sign for the diagnosis, I realized that the numbers at the top of the page were showing a normal diagnosis fee, but as I signed I happened to see $1500 a the bottom of the page and when I asked what that was, they told me it was the full price for the diagnosis. This made no sense to me since the collision center was going to complete the work and diagnosis for $1,200. I asked to take my vehicle back and cancel the transaction, but the manager came out and told me not to worry. He said he wanted our business since we have an entire fleet of Jaguars and asked me to allow him to do the diagnosis. Later that day he called me back to let me know that it was the compressor and condenser that needed changed for a total price of over $5,200. I asked for my vehicle back and was charged $512 for the diagnosis.

I immediately took the vehicle back to the collision center and they replaced both the condenser and compressor for $1,800 total with parts/labor/diagnosis. The a/c now works perfectly fine!

As a small business I do not like to give anyone a bad review and that is why I waited months to make this review after putting a claim with RepairPal (the referral service that got me to German Vehicle Services) so that I could investigate to make sure I was being fair.

First thing to note, my collision center did purchase used parts and German Vehicle Services was pricing with new parts. However, we still have a significant gap in the price and so this is the information I received from RepairPal. The cost for my vehicle for a/c compressor replacement should cost from $1,612 to $2,038 and the cost of the a/c condenser should cost from $1651 to $1851. That means that, using the highest numbers (which was not my expectation as the manager was looking to build a business relationship with our rental agency) the HIGHEST cost should have been $3889. That means that there was unquestionably a $1311 overcharge from the highest possible premium that could be charged.

And here is the point that is most important to understand when using those numbers. $2038 and $1851 are the costs INDIVIDUALLY for these services. In other words, it would cost that much to do each item individually, but combined, there is something called “overlap” that makes each additional service cheaper. This is because they are not removing the bumper, changing the a/c compressor, putting the bumper back on, removing the bumper again, changing the a/c condenser, and putting the bumper back on. This now means that the overpricing was WELL over $1311. And in the end, even though we didn’t do the work with them, the shop was still able to scam us out of $512 for the diagnosis.