CROWN Auto Group

This place is honestly so disgraceful. Buyer beware. They sell bogus 3rd party warranties that aren’t worth the paper they’re printed on. The service centre left a senior citizen without a vehicle for more than 9 weeks after pushing through several unauthorized repairs. When it finally came out that they were in the wrong and had taken advantage of her, they went and tore everything out and gave her back a barely running vehicle. Hard to believe that people this manipulative and conniving can even sleep at night. Oh and watch out for the mechanics purposely draining your battery to try and sell you a new one, installed at an inflated price of course, because they’re the people that do that. Don’t bother reaching out to management either, because even though they admittedly don’t understand mechanics, they will blindly back their service centre at all costs. Shame on this organization. People are suffering enough.

First time Went to service department on Saturday regarding my recall status after buying a new vehicle from out of state. One of the gentleman who received me was extremely disrespectful regarding everything altogether. Wanted to make a formal complaint but the second person on desk told that he was on his day off and as I wanted to know the individuals name he failed to state. But tried to Escalade the situation peacefully, was extremely professional.

A better car buying experience. I recently had the pleasure of working with Hailey at Crown Nissan for my car purchase. She was authentic in every way and I felt comfortable from the moment I walked in the door. I never felt pressured, or rushed. She was SO responsive, knowledgeable, and most of all SHE LISTENED to my needs and worked with me to find my new car.

Extremely poor service and customer service. Had a very simple autopac claim but they managed to lose my Winter silver rim . Installed a new Winter tire on my Summer black rim & gave me back the vehicle with a TPMS alarm and no Winter rim or new Winter tire. AFTER 6 weeks, issues are still not resolved so I need to get MPI involved. I would not recommend anyone to deal with this particular autobody shop; poor service & very poor customer service. Mark S.

Went to Crown Nissan 3-4 months ago to inquire about purchasing a new vehicle. Staff in there were super professional and greeted me right away. My sales rep was Sunny Sandhu. This guy is very charismatic, polite and very knowledgable when it comes to vehicles. If I had any questions it wasn't ever an issue. I met his manager Steve Samonte who welcomed me to the dealership and took the time to speak with me about little bit of everything. Angelica Valdez was the finance employee and made everything super easy when buying the vehicle. When they called me to go get my new vehicle they cleaned the vehicle and made sure to show me all the ins and outs. Got a tour of the dealership and was told where I would go to get stuff done on my SUV. Had a great first experience buying a car would recommend dropping in and saying hello to the team.

My husband and I have bought 2 cars from here and both times it has been a wonderful experience!

The best shop for car repair, with phenomenal customer service, especially Mr. Rakib, deserves recognition. He assisted me throughout the process. I usually dread going to auto repair shops due to the high costs involved, but the service provided by them is truly worth it. I am grateful for all of your assistance. Thank you.

Always do a great job servicing our company Van's.