Ultimate European Repair - Tolleson, Arizona

Juan Valles

I cannot express enough gratitude for the professionalism and promptness I received while working with European Auto Service. Germain was a pleasure to work with and kept me informed throughout the service process, including providing estimated completion times. I unfortunately forgot my mechanic’s name, but I want to ensure he is recognized for taking the time to listen to my concerns, drive the vehicle with me, and point out the issues. For the foreseeable future, both my family's and my vehicles will be going in their direction.

Anthony Post

These guys were great and would highly recommend them for service on your European cars. Were very professional there was no BS on what needs to be done and was a great price and they also will tell you if something truly needs to be done. I dropped my vehicle off and it was pretty much done in a 1 1/2 days and the car runs amazing. Thank you guys team was great definitely 5 stars!!!!!

Aurora Garcia

I’d like to express my gratitude to Andrew and the staff for their professionalism and prompt service to fix the issue my car was experiencing. They also offered a loaner car. Andrew, was communicative, professional and courteous. Once my vehicle was ready to be picked up, I noticed my side view mirror was broken. He took care of that at no charge to me. I appreciate all of your hard work and dedication to your valued customers. I will definitely recommend their business to European car owners. Service was 10 out of 10.

Isabel Galaz

Update: I’d like to express my gratitude to Andrew and the staff for their professionalism and prompt service to fix the issue my car was experiencing. They also offered a loaner car. Andrew, was communicative, professional and courteous. Once my vehicle was ready to be picked up, I noticed my side view mirror was broken. He took care of that at no charge to me. I appreciate all of your hard work and dedication to your valued customers. I will definitely recommend their business to European car owners. Service was 10 out of 10. —— This was after I had taken my car in for a check engine light and diagnostic. I was charged 250.00 for the diagnostic fee only to walk out of the shop with no concrete answers. I was told if they couldn’t find or fix the problem that I wouldn’t have to pay but ended up being charged. ——- Andrew was then made aware of his staff providing less than excellent customer service and he certainly made things right after this incident by following up and asking for an opportunity to do the diagnostic again, he found the issue and fixed it at a reasonable cost and went the extra mile by providing a loaner after the previous experience and then had our car ready to go in a timely manner. We will definitely stay loyal customers.

Chelli Ro

My car broke 2 days after I purchased it. The place I originally had it towed to could not fix the issue. I called Andrew (very professional gentleman), and he was able to help me in my panicked state. He was able to diagnose and fix the issue quickly and efficiently. They even gave me a courtesy vehicle, so I wasn't stuck careless. Awesome, friendly experience. I will definitely be taking my car back for future services.

Michael Kerr

I recommend ?. I own two Mini Coopers in the west valley and fed up with having to drive all the way to Tempe or Scottsdale for annual maintenance.

Justin greets you with a smile, reviews your schedule of maintenance. He will provide an estimated completion time.

Their prices are fair (I called a Mini dealer. $129 without coupon. UER charged me $119)

They were pleasant, efficient, on time, fairly priced and in the West Valley!

If I could suggest and improved coffee machine. The existing machine is difficult to understand and operate.

Oh, nice clean bathroom! Hard to find this in a smaller shop as the mechanics are often using it with dirty hands.

I recommend!

Covay Holder

Thank you, Andrew and Sabrina, for your exceptional service and outstanding customer care. I truly appreciated the thoughtful gestures, including the loaner car, refreshments, and attention to detail. My vehicle is running better than ever, and I am sincerely grateful for your efforts.

Amy Garza

Sabina & Andrew were very knowledgeable and explained in detail what our BMW needed. They always updated us on the status of our vehicle. I highly recommend Ultimate European Repair